Pending payments

1

A guest booked for 3 months at a reduced rate, then cancelled after 3 weeks.
Airbnb ruled that the guest owed us the full rate for the time plus one weeks notice (over$1000).
Ten months later it is still with their debt collection agency in spite of numerous contacts and assurances from Airbnb.
What is our next step?

2

Give up and move on.

5 Likes
3

If you want to pursue it you would have been better taking it to small claims court @Oppy

4

If you are in the USA, you could easily spend more time & money than collecting the debt is worth. I would be tempted to move forward & let it go. I hate the thought of doing that, but is it worth the effort?

2 Likes
5

I was working on the assumption that Air BnB would handle the debt through their claims department.

6

10 months has passed. I don’t think Airbnb will do anything else. You can ask them to but don’t expect much.