A guest booked for 3 months at a reduced rate, then cancelled after 3 weeks.
Airbnb ruled that the guest owed us the full rate for the time plus one weeks notice (over$1000).
Ten months later it is still with their debt collection agency in spite of numerous contacts and assurances from Airbnb.
What is our next step?
Give up and move on.
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If you want to pursue it you would have been better taking it to small claims court @Oppy
If you are in the USA, you could easily spend more time & money than collecting the debt is worth. I would be tempted to move forward & let it go. I hate the thought of doing that, but is it worth the effort?
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I was working on the assumption that Air BnB would handle the debt through their claims department.
10 months has passed. I don’t think Airbnb will do anything else. You can ask them to but don’t expect much.