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Payouts delayed


#1

This is my first post and i hope somebody can help me with this issue.
2 months ago i tried to add a bankaccount but is didn"t work so i cancelled it.
After that i did not receive any payment, one is completely disapeared and all the other
payouts, about 6 now, are not coming. I keep getting emails that AirBnB send the money
over, but i never get it, Every other day i get the emails and everytime it will come a few days later.
I keep ringing them and everybody is very friendly but i don"t get any help. I am very frustrated and angry. Doe anybody know what to do?? Thanks Carola


#2

It sounds to me that you need to have a direct conversation with Airbnb. If you weren’t able to add your account, plus “cancelled” it, then I would be worried that the money is going into someone else’s account.

But how did you think you would be paid, if you hadn’t set an account up?


#3

i did set up an account and it always went good for two years, untill i tried to add another account, then it went wrong. i had direct contact with AirBnB almost every day, even with the financiël departement. They just don"t seem to understand what the problem is.


#4

The problem is that you are not receiving your payments. Thank you for explaining further; it’s difficult when we don’t know all the facts about a given situation. Perhaps if you stop taking bookings until this mess is sorted out, including telling Air to cancel/rehouse those you have booked already, will make them jump and deal with the matter.


#5

You need to call them. We can’t help with that kind of stuff.


#6

I am fully booked untill the end of oktober, i already told them to cancel all bookings. They just don"t respond, it is very frustrating. Again tomorrow i will call them.


#7

Yes, There’s nothing that other hosts can do to help.


#8

I get them to pay into my Paypal account and then I transfer it to my bank account from there myself if I need it. All up about 24 hours. It seems to be hassle free, so far. It also means I have money sitting in my Paypal account to buy things on pretty much every site which allows Paypal payments. I resisted using Paypal for years but have found it very convenient.


#9

PayPal takes a fee on all deposits. Direct deposit into a bank account is fee free.


#10

They don’t take a fee out on my AirBNB payments. And they don’t take a fee when I transfer to my bank account either. The only time I get a fee is when I use PayPal for eBay sales or if I send money to another person and indicate it’s for products or services.


#11

No. I just checked my last AirBnB payment and I received what AirBnB owed me and that was the amount I transferred to my bank account. No fees on either transaction.


#12

That is my experience too.


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