A guest has brought a payment query to my attention but I couldn’t explain why there was such a huge difference in what he has paid to Airbnb and what I the Host has received.
I hope there is a reasonable explanation for this or maybe I’m just not getting it.
Anyway, I hope someone can help out.
I charged my guest 100 per night for 13 nights minus 7% discount. To which I received the correct payment of 1164.39
(93 x 13 = 1209 minus my airbnb service fee 44.61)
However, my guest has paid airbnb 1400.83
(100 x 13 = 1300
7% discount = 91
His Service fee to airbnb = 191.83)
Payment made to airbnb from guest = 1400.83
1400.83 - 1164.39 = 236.44 is the amount we can’t figure out. We don’t know why airbnb have taken this amount as well as the service fee.
As you can see, we both paid our service fee to airbnb but there is a huge discrepancy for the guest.
I can’t figure it out…can someone help please.
Much appreciation to all.