hi everyone, new to this forum, just discovered it today as I was searching the Internet for help with my problem. I have been hosting on Airbnb for about a year now ans never had payment issues until now.
I received the notice from Airbnb that payment was sent on July 3rd and should be received in my account by July 8th (via direct deposit) it’s now July 14th and still no payment but Airbnb said it was successfully deposited! I have spoken to my bank several times and they said there is nothing they can do, it is an issue with Airbnb. I have spent the last 3 days speaking to and emailing Airbnb and not one person has been able to help me. they keep saying my case has been escalated and marked urgent yet they can’t transfer me to the department responsible because they only respond via email!??? I am lost as to what to do, I am being sent on a wild goose chase here and feel like no one is trying to help. this is over 2k I am waiting on, not a small amount and I am so frustrated. any suggestions would be greatly appreciated.