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Payment for not returning item


#1

I hade a guest who forgot to return an item he had borrowed from the apartment when checking out.
Does Airbnb have a payment service for that?
Or should I use Paypal?


#2

I had a guest who forgot his iPad here, we agreed via AirBnB messenger he’d pay the postage, which I requested via Paypal. So I say go for it, but first agree with him in writing! Also, get yourself some deposit!!


#3

If it is within 48 hours you can also mutually agree to use the deposit. I’ve had guests do this and then you don’t get a paypal ding.


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