Overcapacity eviction

I’ve been quite successful in asking for this information, including a screen shot of a Driver’s License or passport. I say - truthfully - that I need it for insurance purposes. So far, so good and no issues with Air.

Message the guests through the Air platform. Tell them they have violated not only your rules, but also the rules of the HOA and your insurance. Then immediately call Air and cancel their stay, referencing your message to them about the HOA rules.

I have done this with IB guests who have 0 reviews and have not answered specific questions and then tried to book with children or pets. Air has canceled penalty-free.

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