I volunteered for AirBnB’s Open home program. Once. And now I am done. What a disaster! The guest looked lovely and has had great reviews - she is coming here for cancer treatment and I wanted to give back in honor of a friend.
Boy, no good deed goes unpunished. I probably have 100 plus messages on this stay. I agreed to a very short stay this month and a longer stay in October since she had some kind of credit and October is a busy season. I use this money to pay my mortgage! This is my business!
After an exhausting day of messages and more messages (Day 5 of this!) and a busy life with tons of work to do I lost my s**t and I told them all that I just couldn’t do this any more and that I was withdrawing my offer. Support was telling her one thing and me another over and over and over. Then the AirBnb rep started to pressure me to reconsider. Ok, so I told the rep that she could donate part of her salary to compensate me for the hours of wasted time. Not exactly proud of that but I did apologize the next day. I ultimately gave in just to make the whole thing go away. The guest is horrified, as well she should be, but not every guest understands the generosity of this!
Just fair warning out there. AirBnb has no idea how to handle this “out of the box” program THAT THEY CREATED. Boy. Just wow.
Ok, full disclosure, they did send me a gift. I chose the little game that I could put in the AirBnb. It was all kind of sad…