I occasionally offer guests to self-clean my 5 bedroom home in Bowral, Australia.
Originally because I had to deny a early check in request due to can’t get cleaners in for a back to back, but then I began to trial this more. Seems guests are surprisingly keen for it, and today I have a RECORD of three guests in a row, who are all self-cleaning after each other.
Guest Neil: Can we arrive a day earlier? Answer: Yes, for FREE! If you self-clean
Guest Lisa: We want to check in early. Answer: Yes, free if you self-clean. She was happy with just that, but is now even more delighted to come a day earlier free.
I wonder if others have considered this? Or would dare even ask?
My experience is most guests are delighted, several keen and adopt, some say no thanks. I’ve not had anyone horrified at being asked if this was of interest.
The benefits: You can save on cleaning fees, as the guest cleans for you, in return for earlier check in, or often an earlier check-in day even, if there are no other guests. You also can take guests where you may not have been able to accept bookings, especially for back to back.
You need to clearly explain the scenario, that you can’t be responsible for how much mess there may be, so buyer beware! You need to ensure ample linen and towels. Self clean may be ‘I will make my own beds but won’t do laundry’, though most guests seem happy to do everything. You don’t need to discount their cleaning fee mind, though this is another possible variant. Rather, you upsell the check-in benefits in return for cleaning.
It’s not usual to have back to back self-cleans, so this record of three in a row is unusual. Preferably not too many in a row though, as a ‘proper clean’ ensures all all is in order, and that we are not running out of toilet paper and so on.
But interested in others views. I am even considering adding this to my listing as a ‘service’ or benefit, to make it more widely considered and used. Seems efficient, and gives guests a new option they didn’t have. If they don’t want, no worries, but it may work exceptionally well on both sides.
Would you dare? Maybe from my post here… will you try this innovative approach? Or is it unthinkable, knowing the mess new guests may face! As a traveller, I’d be delighted if I could filter ‘Accept self clean’ on Airbnb to save money, or check in way earlier.