I have to say that I don’t agree with the removal of profile pics as an effective way to discourage racism. It seems like it would be much easier to weed out the bigots if Airbnb could see that a host consistently declined bookings from POC, Muslims, gays, etc.
And I know that many minority guests have said they want hosts to see their profile pic when they request to book- they don’t want prejudiced hosts tricked into accepting, only to get a bad vibe from the host when they arrive, and they really don’t want to put money in a prejudiced host’s pocket.
What’s the point in forcing a homophobic host to accept a booking by hiding the photo of the guest and his same sex partner, knowing the host will be loathe to cancel due to the penalties imposed, if the guest then arrives to suffer a distinctly homophobic vibe from the host? Guests don’t simply want to have their bookings accepted, they also want to have a pleasant stay.
It might be more effective and valuable for Airbnb to bring back the visible profile photo, and to ask users to indicate in the profile info Airbnb has (but that hosts aren’t privy to), if the user identifies as LGBTQ, are POC, of a visible minority, etc. Those accounts could have some algorithm attached to them that tracks the hosts who decline them and an explanation to users as to why this info is being requested.
It could be totally voluntary, guests given a choice. "We are trying to track and eliminate prejudiced behavior regarding hosts’ acceptance of bookings. To this end, please choose one of the options below:
A. I wish to participate in this anti-discrimination tracking.
I identify as:
LGBTQ
POC
Visibly of a certain religion (for
example, you wear a hijab or turban)
Visibly disabled
Other (please specify)
I understand and agree to my profile photo being visible to hosts when I send an Inquiry or Booking Request. I agree to post a clear photo of myself.
B. I do not wish to participate in this
tracking. Please continue to hide my
profile photo from hosts until
bookings are confirmed.