A family just checked out after an 8-day stay. A couple of things happened and I’m not sure how/whether they should factor into my review.
The kids are 9 months and 2 years old. One of my comforters and covers was smeared with feces - I’m guessing there was a diaper mishap. Otherwise, the apartment was left in pretty good shape. Is this kind of thing par for the course? I’m 6 months into hosting and this is only the 2nd time I’ve had diaper-aged kids in the unit. Is it worth mentioning in the review, or do I cut them a break on a morning where they had to get up at 3:30am to catch an early flight? (waking me up in the process…)
One of the adults was smoking on the property when my policy clearly states no smoking - it took a couple of times speaking with her to get the point across, but I believe she then moved off the property to smoke. Bedding reeks of smoke all the same. Is it worth mentioning in the review that the guest is a heavy smoker, and hosts should be clear about where it is appropriate to smoke? It feels like she would feel singled out, especially since she did change her behavior, and was respectful and responsive to the feedback.
Thanks for your thoughts and time!