I’ve seen posts here and elsewhere on just this issue.
Here’s my summary of what I’ve read and my own two cents.
– No ‘magic answer’ here: persistence, patience and well-documented written communications with Airbnb are needed
– Written communications: Write succinctly to Airbnb with the key facts and remedy sought.
----- Remedy Sought: Payment of Past Reservations: $X
----- Reservations for which I have not been paid [Check-in date, Reservation #, Amount]
– Financial Information: Each time you change your financial information (even if the same information that you decide to re-enter (BTW, don’t do that)) will likely cause a delay of days/weeks or longer
– Go to Airbnb Community Center and ask there as the site has Airbnb moderators who sometimes steps in and gets the attention of the appropriate Airbnb team
– Make sure that there is nothing about your listing that you need to ‘fix’. I have a vague recollection of one Host discovering that somehow their listing or all its settings were not up to date, and this was speculated as a cause for the delay. I don’t know what those settings might be. ALL: Anyone have ideas here or remember what I’m thinking of (LOL)?
– File notice Pre-Arbitration Dispute Resolution and Notification to Airbnb by mailing to CSC Lawyers Incorporating Service, 2710 Gateway Oaks Drive, Suite 150N, Sacramento, California 95833. See here in 23.3 Terms of Service. This letter is sent 30 days before going to arbitration and might get the attention of Airbnb to settle you claim in the 30-day notice period.