What @CountyBB is saying is likely to happen in some cases. However, I’ve managed to solve the issues outlined as part of this.
I know some folk will say it’ll never work, people are ungrateful etc etc, but I’ve come to learn that some of this can be turned around.
Allow me to explain:
Firstly, I give massive disclaimers that the place is not ready, and the previous guest has just left, and this is an extra I’m doing for them.
you will have to clean around it.
Covered by above disclaimer. The bags are really dropped off by the door, there’s not much area to clean. If this is perceived as risky, you could even get them to drop it off outside, based on how your place is.
when they come to put their luggage in your lobby, they will want to use your bathrooms, which may not be cleaned yet, or if they are clean the guests will mess them up.
I reinforce the disclaimer by saying it’s not cleaned yet, use at your own risk
they will ask to see their room, which may not be cleaned yet, which leaves a bad impression.
Absolutely no chance of letting them see the room.
they will ask all the questions they would usually ask at check-in, which is still 2 hours away and you are busy cleaning.
I actually administer the details of the check-in, such as enquiring about their schedule, telling them about the shower switch etc etc.
I also stress that they now don’t have to come back by the check-in start time now that they have everything they need.
In 9 out of 10 cases, they only come back much later in the evening, which is only a plus as I have the place to myself for longer.
Going by how all of this is worded – and believe me I had similar thankless experiences like @CountyBB and others before I learned this – I now ensure that this is adequately acknowledged.
I don’t allow this, except perhaps a 30 min early one. But until late in the day, I reiterate that this is unlikely.
Of course, some folk will say all of this will never work. Maybe in some of their situations it won’t, and I respect that. But if the premise is something won’t work, it won’t.