It’s not really a question of reviews for me, but more of trying (and usually failing!) to live by the Golden Rule - yes, I am sloppy old Mrs Doasyouwouldbedoneby herself!
I do agree that there’s no value (financial or ethical!) in accommodating guests’ wishes just because it’s convenient for them and if it seriously inconveniences you, but if they have a real problem or a genuine reason for asking something I will usually agree or try to help. (Not checking in because you want to eat first certainly DOESN’T count as a “problem”!
Take last night’s guest … polite young French girl, will pick up car from airport and arrive here at normal time, but her friend’s flight is later, so friend will get a taxi and arrive at midnight. Asks nicely if this will derange us (sorry, been speaking too much franglais) No, we won’t be deranged at all as she has a key and can let friend in. But best-laid plans … During the flight while checking her wallet she wonders where is her driving licence and realises it is … at home! So the friend is bringing it with her but now there is a whole complicated argument with the rental company as to whether they can pick up the car that night, and if they can’t there may not be another one available tomorrow … blah, blah, blah. The French girls don’t speak Spanish (or much English) and the Car Rental people only speak Spanish and some English, so I realise that the only person (muggins, as we say) who speaks both languages will have to go with French Girl 1 to the airport at midnight to sort it., (We’re only 20 minutes from the airport so not too bad.) Result: car sorted, French girls thanking me profusely and I get to bed even later than usual.
So I considered why I had done all this and realised it wasn’t because I’m a particularly virtuous person or want a glowing review (though they’d better leave at least 6 stars …) it was that I realised that if something like this had happened to my kids when they were younger and in a foreign country I’d have hoped someone would have helped them in this way.
I find it fascinating how different hosts’ views are on this - and I take it that both approaches probably have equal success!