I dont do forums but I specifically dedicated time to make a public complaint about the new Performance dashboard on this app. Every time there is an “update” to the app, I cringe. There has NEVER been a time that it has gotten better for me, mainly because of system bugs or glitches. Literally never.
One time I was trying to set up my business team but the dialogue boxes came up in some Asian language characters instead of English so I couldn’t get it done. My notifications barely work, and haven’t for the last couple years, so I have to rely on email notifications instead. The earnings amount we used to have would fluctuate wildly and never added up right. New messages would occasionally not appear in the inbox, old messages I’d like to go back to are usually not available (messages jump from a few days ago to over a year ago). Guests see bogus phone numbers and addresses to contact me. I’ve called in to discuss these issues and their response is always the same, “There must be an issue with your device.” and, “I can’t see anything wrong on my end.” No. Your programming director is simply garbage. I know these are problems being experienced throughout the hosting community.
This is the backbone of your business. You need to have it TOP NOTCH. This is substandard, at best. Now, there is this new performance information, some of which is useful, but at the expense of the most important information: how much money do I have coming in this month.
Look, AirBnB, if you cant afford proper leadership in your development team them just contact me, I’ll do it pro bono, but this is shameful for a multi-billion dollar organization that’s trying to go public. It’s a simple issue, get it fixed.