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I have just this weekend cancelled a booking for this exact reason. First of all they said they would arrive at 9.30pm. My bookin times are 2 - 8 pm. I allowed it.
At 8pm they said it would be 10.20pm. Now I was getting irritated.
At 10.50pm I rang them to ask sheer they were. “We have stopped off on the way for some food, we will be another 30 Minutes.
By now I was more than irritated, I was becoming
concerned and a bit worried about letting 4 strangers in at nearly midnight.
So I cancelled them.
I probably acted a bit too harsh but I was worried for my safety and they were clearly not concerned at all of the late hour. So were they going to be good guests and respect my new home? Maybe not.
They were refunded in full. I missed out on around $600 for the weekend by my decision, but sometimes you just have a feeling.
I’d like some feedback from anybody out there.
She cancelled because they are claiming they will arrive at 11:20 after saying they would arrive at 9:30, then 10:20 then 11:20. Having checkin by 8 pm and then allowing an hour an half late is on morris. The rest is on guests who have no respect for the host.
So you think let them in at midnight when I was feeling unsafe about it all?
They hadn’t made very good travel plans in my eyes.
Try checking into a motel at that hour, not going to happen around here.
I’m not criticizing Morrispark re cancelling the people who kept moving the time of arrival. It is a genuine question. I’m seeking other hosts’ opinion re this specific situation.
Related to this, what would you think if a host set check in time 5:15 pm to 5:30 pm?
30 minutes in my city is an easy number to reach, between train delays and a little getting lost.
If they are communicating well already, then it wouldn’t bother me at all. If I’ve got something I can’t miss (picking up kid from school) then I can and have left a note on the door where a spare key is. Folks just want to relax and pee and if i can get there quickly no problem.
I think if I saw a 15 minute check in window, I would assume there was a typo or assume the host didn’t actually want guests and was just playing. (Like the host in my neighborhood who has a listing for a “very comfy couch”… for $300/ night)
I certainly understand that you were frustrated about your guests’ lack of consideration for your time. I hate waiting for hours for guests who keep changing their arrival time. I doubt that they were lying. I think they meandered instead of heading straight for your house. I don’t understand how you would be less safe with them arriving at midnight than with them arriving at any other time.
Ah, I see. If a host, say Morris, has a 4 hour window stated in their listing then the guest should honor that. If a host, say Karma, has a 3 pm to 2 am check in time and then they tell you the night before you have 15 minutes…well that is horrible. The sad part about staying in the Hilton is you don’t get to slam them in a review.
Your cancelled “guest” will probably post their story on Airbnb Hell and won’t book Airbnb again, especially if it is as you say that one can’t just waltz into a motel in your parts at night.
Also curious if you are getting the “Host cancelled the stay” message on the reviews.
They probably will.
Like I said, no more bookings for no review guests, and often they have been a member for some time.
Could be a reason there are no reviews…
I wouldn’t ever slander someone in print.
I’m surprised no one in this thread uses a lockbox? I have one and it’s great for late arrivals. If guests end up stopping to eat, or say they’ll get in at 2 AM, or I can’t be home at their planned time, I leave the key and send the lockbox code in advance. That way they can just let themselves in and I can go about my own scheduled activities or go to bed without worrying about it.
That being said I’m a live in host and I can lock up all off limits areas like my own bedroom. This might vary by host greatly. Not everyone has lockable doors for non-guest spaces.