I have a place that is quite new to the vacation rental market. Only one month in, we already received a letter from a neighbor complaining about my guests who shot off some fireworks sometime between 12/23 and 12/29. (They claimed it was done every single day but I doubt that.) The letter says the fireworks were fired off between 6pm and 9pm. Including on ONE particular occasion it went off at 9:45pm. They played the “fake nice card” saying they are contacting us “instead of” the county so we don’t lose our business license. They also said that they KNOW it only takes 3 complaints for us to lose our license. They claimed that there are neighbors who work 3rd shift and need to sleep during 6pm and 9pm. And that neighbors have dogs that were scared of the fireworks. They also claimed that my guests were shooting fireworks in someone else’s property - which I also don’t believe since my property is over 3 acres and we are the first property in the neighborhood, with almost no neighbors nearby. There’s just no reason for them to go to someone else’s property and there’s little likelihood of accidentally going into someone else’s property. I know that the county only has a noise ordinance for 11pm to 7am. And there’s no active HOA for the neighborhood. So I wonder the following…
- If they complain to the county, would the county take it seriously considering it was during holidays and much earlier than 11pm??
- How should I handle such a complaint/letter? What should I say? They live in the neighborhood long term and since they accused my guests for going on someone else’s property, they must have been following them (quite closely, since my property is heavily wooded and over 3 acres) and I’m guessing i need to be prepared for all kinds of other complaints coming from them as well.
Any tips would be greatly appreciated!!
Thanks for reading!