I first met Airbnb Head of Hospitality Chip Conley during an Airbnb meet and greet. The gathering was hosted on a boat that cruised along the Hudson River.
Since the party, I have had the opportunity to connect with Chip numerous times–on the phone, via email, and in person. Each and every time, I have been impressed by how quickly and enthusiastically he responds to my requests and occasional issues. Seriously, every time. And believe me, I can be a pain. Even the process of getting Chip’s webinar up and running went so smoothly that it was a perfect example of hospitality at its best. I needed his bio, photo, schedule the time, I felt like that needy guest - you know the one! But Chip, responded quickly and perfectly.
Here is the link for the webinar and detail recap: