Messaging automation for HomeAway/VRBO

Hi,
We used Beyond Pricing for the first 6 months and we found it not suitable for our area which is extremely seasonal. That’s why we had to give it up and move to wheelhouse, which offers customized base price by month. In addition, Airbnb and VRBO have different service fees. Do you set VRBO base price to be just a little bit higher to make up for that?

Regarding personalized message, I felt the same way at first but once I used automated message, it allowed me to do way more other things and not having my thoughts constantly interrupted by booking welcome, etc. However, I make sure that I always check guests’ message to make sure that their questions are being answered. The formula that has worked for me is 80% automated message (welcome, check in instruction, guest books, review) and 20% personalized (where to hike, early check in request, etc).