This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
Hi,
I had a guest checkout about 48 hours ago. Typically, I’ve gotten emails from Airbnb reminding me to write a review within 24 hours of checkout. This time, I haven’t gotten any email. I also don’t have a notification on airbnb.com asking me to write a review. Any idea why it’s not showing up? Thanks.
I presume it may be late? Wait another 12 hours, then contact airbnb
We got one today for a guest who checked out 4 days ago.
thanks for the quick responses. I had assumed that it was always 24 hours but looks like that isn’t the case. I will wait a couple of days before contacting them.
Yeah, the system seems a bit whacked. I think its odd it is not more consistent.
This happened to me a few weeks ago for our first time as a guest. As a fellow host, I wanted to make sure I left a well-deserved 5-star review. I called AirBnB and the rep sent it right away. Might have been a glitch.
It’s hidden a bit:
Manage listings > profile button by your trips > reviews > reviews by you
I think sometimes the Air emails go straight to my junk box for unknown reasons and not all of them.
It’s a glitch in the system, a lot of hosts are complaining about. It has happen to the last two guests I hosted the prompt now taking almost 3 days to get to me.
When I can’t find them I have to log into my computer and they are always there.
At one point they were popping up before guests even checked out.