Just got dinged with 4 stars by a happy guest. Grrrr!

[Jefferson]

Found it - thank you.

Review star system - need to educate guests

We’ve had this before but it’s a big ongoing issue. I just had a guest give 3 stars. He said he gave his previous three hosts similar stars. He thought of it like the hotel system. None of the other hosts said anything. Arggh! I am glad I quizzed him. Also glad I gave him thumbs down anyway (PITA - windows repeatedly left open when out, wasting central heating, putting washing machine on after midnight).