For safety reasons, I’m really concerned about this policy. Apparently all hosts (maybe just all in the US, where I am) have been emailed about this, but I didn’t see the email. Another host posted about this so I decided to call Airbnb and ask. Here’s what they said.
Now, if a guest books more than 14 days in advance, they get 48 hours to cancel, even with a strict booking policy.
I told them that was a huge security issue for me. I host out of my home and live in a large city with normal levels of large city crimes: robberies, break-ins, etc, so security is a big issue for me. Now, with this policy, I have not only provided people with detailed photos of my home, but I can also give them my address without ANY guarantee that they intend to stay, since they can cancel within 48 hours. This is completely unacceptable to me.
The rep told me she could change my address to a more vague one. I had her change all my listings to the street name, but not the street address. I am also working to update all my automated messages to avoid sending guests my address until they are truly a confirmed booking and the strict cancellation policy is in effect.
Maybe if I didn’t live in my listing this wouldn’t be such a big deal. But to me, this is a HUGE misstep by Airbnb.
I just wanted to pass this on to other hosts.