So it was bound to happen, after two years I caught a guest with a dog in my no pet listing. This is a VRBO booking so I took a few minutes to research to see my options. With VRBO if a host cancels a booking it is up to the host to refund or not, and for a rules violation it can be cancelled without penalty.
Also I found out yesterday at check in that it was a 3rd party booking, daughter reserved for Mom. This does not bother me so much. So at 9:05 last night I texted Mom and daughter that I was cancelling the reservation because of the dog and they needed to leave. Daughter texts me back that she was just visiting with the dog (they are in another STR close by) and she did not know the dog could not be there blah blah… So I told her under no circumstance is the dog allowed in my cabin and I would not hesitate to cancel if it happens again. She agreed and told me to have a nice Thanksgiving.
The thing is I have not seen them leave with the dog, nothing from the from door camera or the driveway camera. I suspect that the daughters rental starts today and they stayed the night… Although sometimes I have gaps in the camera coverage so I am not sure. So far the chain smoker has been outside this morning but nobody else. I am going to drive by and count cars in a few and see what I can find out.
Another interesting thing about VRBO is if a host cancels there will be no review, So if it turns out I do not need to kick them out today I am going to cancel on Saturday morning before check out to avoid a bad review. I talked with a CS agent last night about it.
Also VRBO is hands off, you handle it they do not get involved. I like this.
I will post as this unfolds.