I have Instant Book. And I now have a few issues. I’m hoping one of the smart people in this forum can help.
So, a quick background.
Bookings at my place cannot be made more than 3 months out. It used to be 6 months but due to some issue with guests being able to book previously blocked dates I changed it to 3 months.
Now I have an issue. I had blocked the dates around Christmas and New Years Eve as we have family staying. However, blocking dates only recognises one form of blocking. So, the moment that Christmas rolled around as being within the 3 month period, the block was automatically removed and the system did not acknowledge the specific dates block.
And of course a guest booked. I rang Airbnb immediately to cancel and have asked for them to reconsider removing my Superhost status etc and am waiting for a reply, however there’s now a blemish on my record and a ‘Host cancelled reservation 87 days before the stay’ under my reviews. I will also receive a $50 penalty fee.
Does anyone know how to have the dates block remain after the calendar rolls into the 3 month/ or 6 month availability period. Not sure I’ve worded this well. Happy to clarify if it’s confusing.