My first dozen requests were great and I was able to accept them all. However, just in the past week I’ve had to decline 3 in a row.
The first was someone who wanted to use a relative’s account to book in order to take advantage of a coupon. The second was a woman traveling with her small dog. My listing states no animals because I have two cats. The third was a man traveling with his two tween daughters. My listing states no children under 12 (one of the girls was 9) and that I have 1 room, 1 queen bed.
After declining this last one and ticking off the checkbox for space not being suitable for the guest’s needs, I got a little warning message from Air asking me to be certain my listing was described correctly. I would have checked off the “Guest didn’t read the listing.” box, but there wasn’t one.
My question is, am I being penalized in search or anything else for declining these requests, even though they are all the fault of the guest?