EDIT #2:
Who’s stupid idea was this? Jeez…
Ha ha!
Gotcha, suckers!
crickets chirping
Okay gonna be real honest here - this post was all me but I was only repeating what got stuck in my head after loitering in an interstate truck stop, likely from jingling a door handle!
Okay actually I fabricated that entire story (except the loitering and jingling part).
Okay I’m gonna be straight-up now, cuz like, you can’t ‘catch’ stupid ideas? Right? clears throat(Asking for a friend…)
Thank you Airhosts! I appreciate all of the great responses to my OP. The more I learn, the more I realize that I don’t know squat!
EDIT #1 : Bad idea. I have never actually included the contents of my guests’ reviews in this scheduled message, and I now realize that the scheduled message itself is cringe-y. Yikes I am discontinuing that scheduled message… Heard loud and clear! Thanks for the feedback.
Writing guest reviews, with any amount of temporal relevance, is best accomplished the day or day after guest checkout. Or at least for me it is. Recently I started writing reviews in the ‘Private Notes’ section of guests’ reservation details, and saving it there. It can be copied-and-pasted at a later time in the narrative of a guest review. So not only do I save time and frustration scratching my head for specifics about this guest (or was it that guest?) but also the review is saved as a historical document for future access.
Typically a guest of mine checks out, a few hours later I am prompted to leave a review and, lastly, I have a scheduled message that is sent the day after letting the guest know that I have ‘just posted’ my positive review of them and ending the message by requesting a review from them.
So I had an idea that perhaps may better ‘prime’ guests (or guilt guests?) into posting a longer, higher-rated review but am unclear on its appropriateness or ethics, or whether it would be off-putting to guests or violate Airbnb’s TOS.
My idea is to copy the ‘awesome’ review I already wrote and saved in the aforementioned guest ‘Private Notes’ and paste it in the scheduled message ‘request for review’ that is auto-sent to guests the day after checkout.
The guest reviews I write, while similarly structured, tend to be about three or four sentences long, which is more detail than guests typically write. Hopefully this would nudge a longer, higher rated review in return?
What do you folks think?