I have noticed some very concerning things today after the 25% were let go from Airbnb yesterday:
- Customer Support Reps have been replaced by people just taking messages and promising a CSR will call you back. After 6 hours waiting, no call back regarding a booking that is happening now.
- My most recent reservations are all grayed out for last 10 hours and have “Checkpoint” as their status, which suggests that Airbnb is not verifying IDs of new guests or not validating new credit cards.
- Have not received any new booking requests in the last 24 hours, which is unusual.
I am concerned that the platform is imploding or shutting down, anyone else experiencing things not working with Airbnb today?