You may want to check your instant book settings. There is some kind of bug/glitch/update. I just got an IB and when I clicked on her Reviews/Star Ratings there were no star ratings but instead a note: “Learn How to See a Guest’s Star Ratings”. So I clicked on that and it prompted me to turn on Instant Book (which I obviously already had turned on since she just IB’ed). So I clicked on that, assuming some new set-up. Then I went and checked my IB settings. All of the settings had been removed/changed. So, if you are someone that requires previous good reviews or govt ID or anything at all, they could be unchecked. I only require ID but it was unchecked. Not a huge deal but may be for some. And I don’t like my settings changing on their own without my input.
Nonetheless I can no longer see any of the star ratings for any guests at all and clicking on their ratings cues me to turn on IB.
I called CS and they are investigating.
This was definitely not here last night, it is new this morning. If you experience the same and could call it in it would help (CS suggested it would help if other reports came in).
I’ll update if I get any other info.