If the number of guests are incorrect on the inquiry what would you do with it? Do you decline the inquiry (don’t know if I would lose the guest) or accept but put the conditions in the message? Telling them I will accept this for two people but if you have a one year old we will need to add the baby as a guest.
Iron out the details BEFORE you accept, otherwise you will be in hot water with Air if you decide to cancel because the guests aren’t being cooperative/easy to deal with.
I don’t accept or decline inquiries…only reply to them.
If it’s an inquiry or request you can send a special offer and add a guest. If they accept fine, if they decline you don’t have to do anything.
This has happened to me once, but it was a booking request. In that case, I told him to fix/change it. He wasn’t thrilled by this, and complained he couldn’t figure out the Airbnb system. He also asked me if he could pay the difference in cash. I said no. Apart from being messy, it would have been a violation of the terms of service. My recommendation is - don’t do anything on your side - have them fix the problem.
If they don’t fix it, and it is a booking request rather than an inquiry and time is running out, decline. If it is just an inquiry, you don’t have to do anything.
ADDENDUM: @Maggieroni’s suggestion is probably better. If you want to help them out, send them a special request, which looks the way it should be. Then all they have to do is accept it.
Yes. It was a booking request so i was hesitant to just let the timer keep ticking sinve we were on different time zones. I took @Maggieroni s suggestion and sent a special offer. Charged him for the baby but gave him 15 dollars off for a 5 night stay…peanuts. He had no issue with it so it worked out to be fair. Thank you for your input. So helpful!
That’s why we get the big bucks!
sometimes ‘lol’ means LITERALLY Laughing out Loud!!!
OK, more of a chuckle, but still!!