I just got an instant book with no profile picture no reviews and no message. This has never been the case. Should I be nervous?

I am just going to fly with it obviously because I don’t want to cancel. Any thoughts as to how to get at least some sort of communication before they come. I only have three days.

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Messages through the system.

This is one reason I will never use instant Book.

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I’ve had this happen a couple of times with guests who have new profiles. It doesn’t bother me because I don’t require a photo or reviews by other hosts. I do have a pre-booking question reiterating a couple of my house rules like acknowledging no kitchen use or smoking.

I have noticed though that within a few hours, some of the info appears as if it were still processing at the time of booking then came through as if it cleared.

As others have said, you can probably cancel with no problem, but confirm your settings first and if you’re comfortable waiting 24 hours, see if some of it comes in later.

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As others have said, if you’ve specified in your settings that the guest must have a photograph then call Airbnb and report the glitch. Tell them that you want to cancel.

Although as @DozerPug says, many hosts don’t have these criteria (I am one) and yet don’t have problem guests.

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I will look and see what I did at the beginning and maybe switch some things up. Thanks

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Ok. Great! Will do. I usually am not sceptical and have had almost all great experiences but for some reason this stood out to me since I have never had a guest not say something when they book.

I just went on there to change all of my requirements and decided that I really didn’t need to require all that. We’ll see after this guest if I change my mind.

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Indeed but isn’t your place a home share? If so, one may expect that you may never experience various challenges. Same goes for us. We are on-site, and our “entire place” suite is 3 guests max.
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Regardless, we try to anticipate what a guest might do or try and have signs or preventative measures, all to avoid issues and liability. Same goes for no infants or kids. Our elevated deck has older railings that are not compliant with modern safety codes for kids.

No. I have two rental apartments that are separate. When I did homeshare (four guest rooms) that was in the UK starting back in the eighties.

Actually just had this happen - someone tried to IB without all the qualifications I’d ticked. Air put the request on hold, let me know what was missing from the guest, opened the request to book once they supplied additional verification.

Message them in the message part and ask. That’s what it’s there for.

Mine is the home share. But according to some hosts on here, home share is even more of a reason to vet guests and rate them on gut feelings. Not this one.

Thanks for clarifying. Yeah so limited capacity stay, just like us. So, we are going not going to be a target for “big house parties”, and such.
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Your long experience is clearly helpful in “avoiding issues”, thereby “not having problem guests”.

Yes, both apartments are one-bedroom places (both under 600sq.ft.) so any party in one of them would be a bit of a washout.

With one bedroom apartments, with queen beds, most guests are couples - who bring along their own challenges of course. :wink:

Yep! It’s all good now. Thanks