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I have had 2 of these. One tried to get a refund after abruptly cancelling and not even considerate enough to tell me until way too late the next day.
Then I had a guest who left and actually said that she didn’t feel like it was a hotel. Omg. I was like, well, it’s not, as I explained when you arrived.
send an alteration for his reservation and add cleaning fee.
Who would such a thing?:)
I am just complaining here. He is trying, very clumsy man. I observed him today pouring juice in a glass to the very top, splashing all over counter top and floor. Then he took paper towel and wiped it. At least he learned how to do this! I was changing his bed today and cleaning. He knew i was going to clean, so he cleaned toilet and sink himself.
But towel was so messed up , i just threw it away without washing. It was covered with red sause and some blue spots, may be marker. Then he spilled something on a floor next to his bed, i think awhile ago, and it became like film with all kinds of stuff on it.
You may have to ask this guy to leave!
He has 3 more weeks. I can’t ask him to leave, he is a very sweet man. I left today and coming back the day he leaves. My husband is keeping watchful eye on him
Oh, I thought he was like the shower guy… Long term! Well good he is leaving soon. Poor sweet dummy man.
Uh oh…was your husband on watch duty when shower man got into mischief, when you went out of town? - lol.
I had a couple of very very nice but clueless guests.
One set were a lesbian married couple who clogged up my disposal with pineapple rinds and coffee; had unauthorized guest over (their brother, he didn’t want to drive all the way back to Hilo,“we didn’t think it was a problem”) and then lost two sets of snorkel gear, including one by the brother, who just “accidentally” took it home with him!!! I mean how clueless can you get???
They apologized and paid for the snorkel gear… I let the brother slide. … but seriously!! How clueless!!! No reviews by either of us.
Another very nice but clueless guest was a single lady. She came up after her second or third day and said there was a rotten smell in the apartment… she bought a few deodorizers… then she broke a plate and a cup… and dropped her iphone in the ocean (!)
Well later after she moved out… I found a cup of milk she had left in the microwave… several days old… accounting for the smell… Eye roll. Despite all this I left her a great review and she did the same. Airbnb is a funny place. 
I am very concerned. By essentially booking outside of Airbnb you have “lost” all the protections and assistance that is provided by the company. I agree with a previous poster- submit a reservation alteration and involve Airbnb.
What protection? Some people are really believing in the power of Airbnb to protect them in case something happens. I believe in myself. I had incident where I had to prove to Air obvious damage done by guests and only was paid 25% of the damage deposit I claimed.
Guest booked fir 1 week through Air, and then paid me directly for following weeks. There is nothing wrong with that .
If you want to feel safer then by all means have your guests book through Air at all times.
You are right, hehehe, true. Yes the showers man had his night orgy right under my husband’s nose
He stayed the same amount of time. His good nature win me over.
In a warped sort of way, I don’t mind the odd clueless guest. They make good stories here and bring a blast of humour to the hosting life
I’ve had quite a few but if they’re nice people and leave the apartment in good shape, then I don’t mind them being clueless. I host a lot of first timers so cluelessness is to be expected. To some extent, it’s part of my job to ‘train’ them to be great guests for the future. I see it as a bit of a giggle.
I had a similar case with a dumb guest who didn’t know how to use a combination lock. I gave him check in instructions with step by step instruction on how to open the mailbox, which had the key to our apartment room. The mailbox had a combination lock.
Anyway, I got a call from my guest that he’s having trouble checking in and that he can’t open the mailbox. I told him the combination and told him to turn the dial and stop at no “X”. He said he did but still couldn’t open it. Luckily, I happened to be near the apartment he was staying. I rushed to the scene and explained to him once more about the dial on the mailbox. Turns out the guest went past no “X” and stopped at a different number.
I wouldn’t give him 4-stars for communications or obeying house rules, but did imply the troubles he’s caused me. If I were in your shoes, I would probably imply the girl’s stupidity in a humourous and sarcastic way without insulting her. Oh, and I’ll give her 3-stars for not obeying house rules, and 4-stars for cleanliness.
In Australia we say ‘a few short of a 6 pack’ or ‘not the sharpest tool in the shed’
We’d say ‘a sandwich short of a picnic’ or ‘not the sharpest tool in the box’. Sandwich short of a picnic is my fave
A few fries short of a Happy Meal.