This forum is dedicated to connecting hosts with other hosts. Sign up to get the latest updates and news just for AirBnb hosts! Note that we are not affiliated with Airbnb - we are just passionate hosts!
Order 2. One for porch. One for peep spot. Attach with double sided tape instead of screws. Since not using screws which increase risk of water seepage damage, HOA approval not needed. Also you could consider them temporary.
This is probably not a popular opinion but Iād help them find alternate accommodations stat. If I was staying there as a guest Iād feel very unsafe and being woken up in the middle of the night 4 times by the police is excessive. Iād be more concerned that this creep would break and enter the home while guests are sleeping than about my monetary loss. And TBH, they might ask AirBnB for a refund and would likely be awarded it anyways.
And another thingāIām trying to figure out how to have a motion detected rattle snake rattling (no live snakes) when he gets to a peep spot. That would clear him out!
Update: Canāt find a motion detector rattle that I like (yes they make them) but this looks appealing
My mean streak has come out. I must stop.
By the way, invest $$$ in protection not a refund. The refund doesnāt address the real problem.
A flash-bang grenade, or even a can of mace wired to go off when the bulb is removed would rattle this pervās chain. Frankly, Iād have already been out there with a big stick, sitting quietly in the dark, waiting for him to start to unscrew the bulb. Then WACK!
Thatās different. It just seemed weird to me to offer them $150 or $200. Like for what? It doesnāt change the experience in any way. But saying, āHey guys, I really appreciate you being so patient with this bizarre situation. Iād like to treat you to a nice dinner, wherever you want to go, itās on me.ā is totally different.
Doubt it. If he was a B&Eer, heād have done it by now. Thatās not his gig. His kink is much weirder than that. I do wonder why he picked that house, though. Or maybe heās doing it at other houses in the neighborhood, too. Going door to door with his face photo, though, is a good idea.
i find this soooo creepyā¦if i was them i woudl have leftā¦
for me i agree usd200 would be nice. its not your fault but its just a present to say sorry this happened - i think its a nice friendly thing to doā¦and they would appreciate it - even if it means they have a nice evening somewhere to get over itā¦
oooh so creepy - and scarey!..unscrewing lightsā¦hiding in bushesā¦
In thinking about it, he really may have picked the house because it has an obvious camera. Itās late at night, people inside are in bed so they wonāt see him.
This wacko has to be a little twisted in thinking that the thing that makes this a thrill (the camera) is also going to help him get caught.
You know the guests better than any of us so I would follow your gut on giving them money. You may not be able to avoid this in a review. However, you need to be prepared to say how the problem has been solved in response to the review. I agree with getting that picture of his face all over the place. Be careful with a stakeout. Heās obviously not the sanest person.
I would re-house them immediately in a local hotel or help them book another Airbnb, and refund them the difference and their cancellation hit from Airbnb. I would drive them there myself if they donāt have a car. Heck, I might even offer them the guest bedroom in my own house.
I would not involve Airbnb CS at all.
You have three objectives: 1) That your guests are safe; 2) That they not remotely mention this in their review and 3) That Airbnb through its weird internal procedures does not misinterpret matters and shut you down for criminal activity on your property, at which point you have limited recourse and a lot of tsuris.
Why? Itās not your fault. Iāve had guests when the road has suddenly been dug up with no warning creating terrific noise. And when the water has been off because of a burst pipe. And when a tropical storm cut the power outā¦ and more.
Iāve never refunded for those because they werenāt my fault. Youāve probably read before about my guests who complained to me about the ocean not being blue enoughā¦ no refund there either.
The bloke is a nuisance. Post on the nextdoor site. Posters in the area is a good idea too.
Personally, and I know this is just me, Iād wait for him to appear, blind him with a flashlight and yell āWTF are you doing on my property? Get the **** outā.ā
Well, best case then, the review says āWe had a possibly unsafe situation in the Airbnb, not the hostās fault, and the host went above and beyond to take care of it.ā
The difference here is the peeperās recurring presence is known. This kind of thing happens more often than we know. He has to see the camera. He knows the missing bulb is a giveaway. He is āmessingā with the guests.
Hmmmāyes blast picture on Nextdoor like @jaquo suggested.
Odd he chose the STR house & guest window. Any neighbors unhappy you do STR?
A review about a peeper or feeling unsafe could effectively kill the STR business.
I might have missed it but was he on the scene before these guests arrived? How do the guests know that heās there? (Iām assuming this happens at night when curtains or blinds are closed).
Could it be that the guests are responsible for this personās presence at your home?
I honestly donāt see whatās so tough about it for them? I donāt know about anyone else but I wouldnāt go to bed in a strange place without closing the blinds.
And if this man is tossing it off in the bushes, usually that sort of activity needs some visual stimulus.
From what I can tell, the guests were asleep and the host, in a remote location, was getting alerts from the guests front door camera.
The host called the cops, they come over and pound on the guests door sometime very late at night four different nights.
The visual stimulus, Iām guessing, is the camera. Donāt know how much of the activity was captured, but enough so the host was suspicious of what the perv was up to.
Hopefully weāll get an update and the perv will have been arrested.
