Yes it was me @GentleHart.
Happy to help. Why is Airbnb blocking access to your account?
1. Twitter
A. Send a message @AirbnbHelp and copy @Airbnb into your message.
B. Use the hashtag #Airbnb in your message
C. Reply to one of their recent relevant posts so your reply shows up in their public feed
d. You are allowed 280 characters in your tweet. Focus on a) you - long standing host, great reviews b) problem and how long it has been going on c) impact it has on you (losing thousands) and guests (can’t communicate with them regarding their bookings d) call to action - what do you want them to do.
Follow a similar process on FB - but you don’t have the limited word count.
Post on the corporate account and Airbnb FB page for your country.