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What is the correct way, to handle price increases for cleaning fees?
If I have someone cleaning & they raise their rates, how do I handle this for all the guests that are already booked at the old fees? Does this just have to be paid by owner ?
I have a cleaner who is increasing the cleaning Sept. 1, 2022- Of course any new bookings will need to reflect the increase, obviously, but what about the guests that have already booked their reservations how do you handle these?
Yes, you pay if you agree to pay the cleaner’s new fee and wish to continue hiring your current cleaner.
It’s up to you whether you want to have a separate cleaning fee, and to have one that captures your entire cleaning fee. Discussion in this forum has touched on public attention and distaste for cleaning fees, with some guests not feeling that they should need to be as clean or tidy since they after all are paying the cleaning fee. Some guests just don’t understand ‘all’ the fees and taxes, and who gets what, with a cleaning fee just making that confusion or frustration that much worse.
Some Hosts build the cleaning fee into their daily rate, not exactly but approximately so. For example, suppose your cleaning fee were $100; your current daily rate $150, your minimum stay three nights with four nights being your average.
You could increase your daily rate to $175, eliminate your cleaning fee altogether and assuming that four nights continues to be your average stay you’d recoup the $100 cleaning fee. On stays longer than four nights you’d recoup more than your cleaning fee. On those three night stays you’d recoup less. But overall it would average out.
If it was me, I would eat the increase for all existing reservations, and build it into future ones.
Once we agree to a reservation, we have entered a contract with the guest. In that spirit, we cannot change the terms unilaterally. In my opinion it would not be worth the risk of aggravating guests by trying to get them to agree.