I am listing a property on Airbnb. When I click the preview, a review I wrote for a property we stay at in 2012 shows up under reviews (which we don’t have yet, since I haven’t published the listing yet). How can I get this deleted? It isn’t visible when I edit the listing.
I’d call Airbnb customer service to ask them. I’ve not heard of this before.
Best wishes to you.
It will be on your profile as a guest review that you have left. Why would you want to delete it @carla1?
I suspect it may be a less than positive review of her/their stay, a good reason for wanting it gone.
@carla1, could you perhaps tell us more please? It would help in terms of framing what you say/ask Airbnb.
@Helsi I thought this too except OP said
It shouldn’t come up as a review on the preview of the listing. It really sounds like a glitch of some sort.
On Airbnb? Surely not
Simple fix I reckon. You say “we” a couple of times which suggests partner/boyfriend/husband, therefore just open up another account in their name. Alternatively wait from now till the cows come home for a fix from Airbnb.
Thanks for all your responses. I guess I misspoke when I said “review”. It is a message I sent when my family and I reserved a property in 2012. I gave a little info about the purpose of our trip and that we were looking forward to staying at the property. It’s not anything bad, it just isn’t relevant to the property I am listing as the property owner. I suspect that your suggestions that I contact customer service is the only way to fix it.
Oh, are you talking about a blurb under the “Hi, I’m Carla”? on your profile page? If so, there should be a “edit profile” in blue letters under it if you are logged in and go to your profile.
Oh OK, thanks so much! I’ll try that.
That was the easy fix once I had your help figuring it out. I went to my profile and erased my comment. It’s taken care of and now I can publish my property listing. Thanks so much!
@carla1 Glad I could help! Now that you’re hosting, it’s probably best to fill that area out with a little bit about yourself as host, if you want. I know that, as a guest, I like to get a feel for the host and I think it’s good for us as hosts in its own way. It’s really the “about me” part of the listing.