So I have these couple that are staying in my property for 4 days, and my staff say that since they arrived they have been very drunk all the time. The reservation is still current, and so last night my cleaning lady had to come to the house because they lost the key, and they couldn’t open the door to get out. So when my cleaning lady arrived she had a big scene to see, the girlfriend had thrown all the clothes from the boyfriend to the pool, his phone, also the phone that I provide to the guests had ended up in the pool ( not working now), she threw beer bottles, so had broken glass everywhere, on another note, I provide new linens every 4 days, but second day they requested new ones because they messed them with blood and some brown stain… yuuuk.
So this is so far, I will have to check if she broke any tiles when she was aiming at her boyfried with the beer bottles, not sure how to even charge that fix because I know I can’t find the same ones to replace a single tile if its broken.
So how do I review this couple and stay objective and not go to too much detail, but still warn all other hosts.