I’m a superhost just four reviews short of 200. I absolutely agree with you about hosting other hosts. Fortunately I don’t get very many of them, but the last one I hosted gave me all 5*s and a decent review, but only a 4 overall. WTF? "Leslie was very accommodating and gave us lots of information about the area. Though it was a short stay, we really enjoyed it. “
However in the private feedback there was a little clue
"Thanks Leslie for being accommodating with the check in time. We loved the coffee! One idea maybe is to have some small area rugs on the floor. The ceramic tiles were cold to walk on. Chris and Nuria.” (Wah, wah) You’d think they would be more appreciative of me letting them check in early, but no. And they can’t plead innocence. Every host knows that as far as the Company is concerned, the only rating that matters is the Overall. I call jealousy!
In this case I didn’t leave a response, but occasionally when I’ve had an unfair review after I’ve left a nice one, I will leave a public response. I craft it carefully so as not to go overboard and sound nuts, but I’m pretty good at cutting them down to size. That’s what I would have done to the guests that you had, marika. They deserved a snarky response!