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Host Recommendations


#1

I have a guest arriving this weekend who has four 5-star reviews, but only 2 recommendations. She has had 2 recent stays, both 5-star and both recommended. Her 2 stays in 2016 both have 5-star reviews, but no recommendation. I’m curious if this is due to the recommendation feature’s implementation date. Comparing a few guests, it appears that reviews prior to August 2016 do not have recommendations. Does anyone know for sure?


#2

I can’t recall if that was a later addition. I’ve seen many guests with a discrepancy between the number of reviews and the number of hosts recommending. One explanation is when a guest has stayed with a host more than once. I had a recent guest with 5 reviews and 2 hosts recommending. I was alarmed until I saw 4 reviews from the same local host.


#3

Are you running an fbi background check for future guests?


#4

Where are you seeing the number of recommendations vice reviews? I have only seen the number of stars overall with no idea how many of their reviews were 5 and how many were less.


#5

On their profile. I think you can see stuff on the app that you can’t see on the web version. Here’s an example I’ve used before.


#6

This looks like it is on the chrome website with the AirReview on. I tried that and got no views of number of recommendations, even for Guests with double digits positive reviews and 5 star overall and subcategory stars. Hmmm…I don’t even see a way to get anything even close to that on the app. I’ll have to do some more research I guess.


#7

I haven’t got it either, I have tried app and laptop


#8

Thanks for the replies.

I see the reviews and recommendations if I go to the inbox (using a browser, not the app) and select a guest. Then scroll to the bottom (at least on the mobile browser) to the ‘About the guest’ section.


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