Hello Fellow AirBnB hosts,
I’m sorry if my question is a duplicate of others, but I’m still new and not sure how to post queries, and where I’ll see any of your collective ‘sage advice’?!
I’ve had a couple of guests now, 2 bookings out of 15, where they clearly have not read any of my ‘notes’, ‘house manual’, description, and most importantly ‘house rules’.
What is one to do? Do I just think ‘oh well I’ll put that down to experience’ ? Or is there something I can do differently or better? I have been quite clear, but polite in my few rules, and honest and open about any small shortcomings of my accommodation, but questions and problems have arisen, even allowing for language and cultural differences.
One thing I think is that with so many people accessing the site on their mobile phones rather than the full, bigger website, that a lot of information is not being seen or ignored.
Thanks in advance,