Guests Reviews and Ratings Cards

[GutHend]

@Davidj

EXCELLENT. There may have been a few minor details, but overall a great experience.

GOOD. There were several issues that need improved, but overall, a good experience.

OKAY. There were a lot of things wrong with the property, just an okay experience.

BAD. There were signifi cant problems with the property, this was a bad experience.

TERRIBLE. The property is awful, I wouldn’t recommend it to anyone, this was a terrible experience.

I agree with others that your text is way too long.

I also have been thinking about including a guide to AirBnB rating in our new information leaflet. I was thinking about something along the following line:

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STAR RATINGS
When rating us after your stay, please consider that AirBnB’s rating is totally different than the classic hotel star rating system: You should know that AirBnB can close down any listing that drops below an average of 4.3 stars at once. So the least we can say is that the system is rather confusing. To give you a better understanding, we designed the following (cheeky) guide to the rating system:

Please be aware of the judgement the stars may bear:

Perfection does not exist, but we were happy here.

Several issues need to be improved.

Major problems that should be fixed immediately.

Close it down at once.

Put these hosts into jail.

We always strive to give our guests a 5 star experience. Please let us know any problem you may have during your stay and we will do everything within our power to solve it.