We had guests stay one night last night. They were suppose to arrive at 9pm but about an hour before they let us know they wouldn’t get in until 11. We gave them the self check in instructions because of the time. Not even joking 1130pm there is banging on the door- they just wanted to let us know they arrived. That in itself was irritating. So I go down to clean today and start noticing everything is moved. Like the bar stool is across the room, the couch is 6” to the left, the hangers on the door hook all hung all over the coat rack, a knife is on the top open shelving in the kitchen, all the Knick knacks on the decorticating shelves are moved in bizarre ways- not even trying to rearrange - literally just moving them. Mixing the different book series we keep on the shelves with other series. It was obviously deliberate and feels very disrespectful. So my question is how do we review them? Will it come back to bite us to leave a negative review? Tia
Completely unnecessary. Yes, review this. Do it at the last mi ute.
“Unfortunately cannot recommend xx. They arrived very late and announced their arrival with a bunch of banging and yelling. The apartment was left in disrespectful shape. All of our decor was moved about randomly and not moved back, as were the furnishings. It felt distrubing and disrespectful, esp. For guests staying just one night. Just no.”
Some guests like to rearrange things to have them feel more comfortable.
Not everyone has acute visual memory to replace items exactly where they were.
if you didn’t ask them to disturb you at checkin, perhaps they thought the polite thing to do was let you know they’d arrived.
They were disrespectful, of you, or the accommodation? Nah!
I wouldn’t mention their behaviour in a review, nor give it a second thought.
I really don’t see disrespect to be honest. Why are there hangers on a door hook? What is a door hook? Knick knacks? Me? I would put those in a drawer. Always worried that I will knock them by accident and break. Books are a bit odd. As @KKC and I have agreed, it is impossible to get anyone to steal my wall of books, much less touch them.
The only annoyance I would have experienced is waking me at 11:30 after I had told them that I would be in bed at that point and not to disturb.
But I tend to be more live and let live. Office chairs move from one room to another. The suitcase rack is moved to the bathroom to serve as a drying rack. As long as the stuff isn’t broken, I just move them back.
Guests have broken my furniture by moving it so that’s why it’s a house rule. So maybe I am more sensitive about it than others.
I’ve had guests move my stuff and criticize me for having "clutter."
These guests were staying less than12 hours. Why did they have to move her Knick knacks?!!
I think if the OP felt disrespected, she was disrespected.
Normally I am very much a ‘pfft, shrug shoulders’ host and would not be bothered by most of the stuff people complain about on here. But there’s something about what you describe… it’s not right. If they stayed for a week, ok fine. One night?? Who the hell spends time re-arranging decorative items? And mixing your books up? When did they have time for that and why??
On the other hand, no harm was done right? So maybe it’s simply a case of ‘omg guests are so bloody weird sometimes’. Although annoying that they knocked on your door, maybe they thought that you’d want to know they were there. Unless you told them specifically not to alert you, I wouldn’t mention that in the review.
Maybe say something humorous in the review like “Fidget and friend were ok guests. Arrived late and left early. The place was left clean although they did somehow find time to re-arrange lots of things!”
Oh no, @konacoconutz…you caved!
I happen to agree with you and the OP in feeling indignant about the guests taking such liberties with the furnishings while staying in someone’s home!
Okay, maybe the couch being moved 6-inches was a little A.R. (a bit retentive), but for them to move all the décor items for no rhyme or reason and mixing up the series of books with another series…! Deliberate acts of childish behavior and/or of distain, in my book (uh, pardon the pun).
The OP wanted to know how to review them, not whether we agree with her about their actions being disrespectful, and that’s what you did and it was on point. I would submit that review. <There’s my Walter Mitty again.
Sudden thought…do you think you and I have been at this too long?!..
Honestly I think if it was just one or two things it’s no biggie. It was they they moved every piece of decor and several pieces of furniture between 11pm & 10am. The space is a large studio with very crisp decor & no clutter just some spa touches & books on the shelves around the fire place. I ended up reviewing them kindly but did give them 3 stars for cleanliness as I had to spend a good chunk of time putting everything back together. Side note a the hook on the door is specifically for hangers so that guests can hang clothing.
Feng Shui-ed your space. You should be thanking them. Like the couple that burned something strong smelling in my guest room and then left me a white sage bundle. They probably smudged the room.
Thanks for nothing.
Surely if you know you have trouble remembering where things came from you should just decide to put up with the “discomfort” and not move them in the first place. I’ve had people move furniture around and tell me they’ve improved the place. One even went back 45 minutes to her house and brought back and planted a bunch of flowers in my garden without asking me. Then her husband turned up a week later with a cheap wall clock they thought I could use. I just smile and say thanks and think how crazy some people are.
In my rules and reminder of what to do before leaving like clean and put back any dishes it says “Return any items you have moved back to where you found them”. That way I can mark them down on the review under “obeying rules” if they don’t. I am disabled so moving a large ottoman is difficult, and potentially dangerous.
If they rearrange my ironically arranged library or carefully curated DVDs I give them a 1*
I’ve been watching the dining table out on the terrace slowly move around over Summer. I try to work out why different guests pick different places to put it and have stopped moving it back to where I originally put it to maximise the sea view from inside.
I had a guy offer me all kinds of suggestions for improvement. One included having a clock in the room. Both his gf and I pointed to the Bose clock radio next to the bed at the same moment. Then he said he needed a bigger one he can see from the bed, i.e., on the wall facing the bed. I’ve thought about getting one with a sign next to it that says “check out time is 11am.”
“smudged”? I hope that wasn’t a brown smudge.
You’re on a roll today aren’t you?
Maybe there was not much shelf space and the guest might have moved the knickknacks to make room for their laptop or a digital clock?
Mags remember when you got so flippin miffed about someone rearranging your kitchen canisters?
Yes indeed! But that was because it was the kitchen in MY HOME!! They were sharing our family space - there’s a big difference between that and moving things around when you rent an entire space.
Btw, those guests left me such a great review. I was gobsmacked, didn’t expect it at all. Occasionally guests blindside you in a good way
The big question is… Did you leave the canisters or change them back?
I consider my space part of my home though. I can’t have them moving furniture because stuff has broken. I don’t want them moving my tables with leafs that break or moving my vintage chairs outside.
I want to make a point. I grouse a lot but I have 99 percent great guests. The last two who just left were adorable and sweet. They asked if they could move in?, hahahah, the ultimate compliment. Previous to that, some super guests who are in fact good friends with my very favorite professor of all time. I fall to my feet when I even hear his name spoken. I’m going to invite him to come and stay here on the house because he did soooo much to improve my life. We had a fab time telling stories and sHring wine and cheese at sunset. It hardly gets better than that. Why, it’s almost an Airbnb advert!
A hook you fix to the back of a door to hang stuff on. Like dressing gowns or towels.