I went to clean my unit today and found two towels had been washed and folded already–with blue stains all over them. As we say here, ruined towels are the cost of doing business, right? I opened the dryer and found the inside of it is also blue. Like, someone unloaded a can of spray-paint inside the dryer.
I’m doing a test wash and dry with an old white towel right now to see if the blue will transfer. So far so good, but the towel is still drying.
However, even if this dryer still functions, the blue stains inside the dryer appear to be permanent. I would like to replace the dryer. I am doubtful that AirBnB will offer any assistance or try to collect money from the guest.
I sent a friendly message to my guest inquiring if the blue substance was marker ink, hair dye, or something else so I can properly treat the stains. Haven’t heard back yet, but before I approach AirBnB I’m trying to get it in writing from the guest that they did something they shouldn’t have. I’m also going to take a peak at their trash when I take it out to see if there is a bottle of hair dye or empty spray paint bottle.
I don’t have a particular question with this one; I mostly wanted to vent. Though I welcome any other ideas for how to address my blue dryer that I may not have thought of, or stories of guests trashing your washer/dryer!
I know one option is to forbid guests from using my unit’s washer/dryer–and I do ask them to leave stained linens for me to treat properly rather than washing the linens themselves–but this seems an extreme reaction when my first 100 guests managed to complete their stay without damaging any major appliances.