Today we had our first bad hosting experience. Our guest left our place in a very disgusting state. Chewing gum on the tables, food over the benches, and rubbish everywhere. But the worst thing was that they left a massive stain on our couch (looks like they had spilt a coffee or something). They did not advise us when they left.
It was a very quiet Asian lady who stayed, but it was pretty obvious it wasn’t just her that stayed the night. I’ve sent her a message and she has replied saying she didn’t know about the stain and that she is sorry. She has admitted to having guests stay.
I had to give tonights guest a $75 refund because of the couch (they were lovely and very understanding). Am I within my right to claim this cost back to my guest?
Thanks!