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my ratings have been great…but the last 2 dropped down…(after i spent $4000 on the house)…i have been miffed…
but then justt stayed at an airbnb…the ratings are listed like this now…
Terrible *
Not great **
Average ***
Great ****
Fantastic *****
how does one consistently get fantastic…no place is that way
i am pretty pissed.
Uh, you wanna run that by me again? So your most recent ratings are “Not great” and “Terrible”, and you started off with “Fantastic”, dropped to “Great” and then dropped to “Average”?
Hmmm…can you see a pattern?
Do you want to share your listing and get some analysis and pointers?
There was a thread here in the forum a few days ago where two other hosts had the same experience. They changed the expressions/words in my language too. Earlier 3 stars were called “good”. Now it’s “average”. Good, great and fantastic is maybee the same for a lot of guests. So they just gave 5 stars. Now they think maybee that a place is something between fantastic and average and give 4 stars. The new wording could give a bigger range in the reviews.
what i dont like is that the wording changes how people rate my place and i will no longer be a superhost…
my place has not changed (well it has gotten a bit better with a new paint job outside and one of the bedrooms painted) but my last two ratings have changed. for quite awhile i got five stars now i am getting 4 and i think it is the wording and i am pissed!
I understand what you’re staying. Sounds to me like ABB needs to update their Superhost criteria so it’s more reflective of this new guest rating system. Unless their plan is to make it harder to obtain/keep Superhost status?