Guest cancelled asking for refund

I agree people make up stories all the time when it’s about their money. But in this case I think it was just a matter of minutes or hour or two. Once a made a mistake and booked for wrong day. I realized it a second later,called hotel and they refused to refund me. I still got my money back a 130$ because I disputed charge . In my trips I find that many hosts and hotels take advantage of this no refund policy even if it was just seconds between bookings and a guest realizing they made mistake and they just keep people’s money and even Bragg here on forum how this is their favourite guests those who got Into trap.

Weird, it say’s secure on my end. I will look into it thanks.

RR

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I get an https site. I’m on Chrome.

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Same here…

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triple ditto…Chrome. Laptop. https.

So the latest, air say’s it was extenuating circumstances out of the guest control. Of course it is bullshit, I asked if the place she did not cancel was cheaper as I am sure it was and they said not for me to know. Now they are ignoring my emails.

It is infuriating that AIrs tactic once they make a decision you do not like is they just shut down, this is the second time they have treated me this way so it’s not a fluke it is there way of doing things. They just stop communicating.

GRRR

RR

she did message you straight away saying she wanted to cancel, i would expect her to get a full refund especially after airbnbs rule changes re the 48 hour period, even if its annoying that’s just mean to keep her money if she only messaged a few mins later, who cares if she was lying.

@RiverRock I’m still getting it in Safari on an iPad. Chrome on an iPad displays it. What sometimes happens is that supporting elements like images and css may be linking to a non secure server.

No she canceled 14 hours later.

RR

Delivered by carrier pigeon

BOOOOM! It pays to keep on it.

From Air, misspellings and all (I was fighting for partial payment, per TOS of $122)

My name is David a Case Manager at Airbnb. I wanted to apologize for the incontinence. I’ve processed a full payout for you from the reservation with Christina. Your payout amount is $315.25 will be processed to your account

RR

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:rofl::rofl::rofl::rofl::rofl::rofl:

Did you tell him he might want to see a doctor about that?

:joy::joy::joy::joy::joy:

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It’s nice they paid out the full amount! So you got 50% per TOS and the other 50% for dealing with their incontinence?

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So it seems! 20202020

RR

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