My guest of around two weeks has now just brought in an uninvited guest at 11.30 PM for sex. I have not been totally happy with the guest from the beginning. He was slightly abrupt from the start, not shutting the bathroom door and on being abrupt on the start, then the next day made himself comfortable in the living room watching TV without any conversation. He has not been totally respectful in terms of tidying up and then brought in a friend on a Friday night uninvited to watch TV. I was social but not really happy at the situation. Now though he has brought in a girl for what I am sure is sex at 11.30. I had said that I’ll be in bed asleep around 11 00 each night and not wanting to be disturbed too much. I had literally just swept up detritus from his cooking. The final point is that he is 24 and actually it is his mother’s account on airbnb!
That is enough (or should be) to get his reservation cancelled. Third party bookings are a violation of Airbnb policy. Just call them and get him out.
Take charge here. Don’t let the guest run roughshod over you. You can cancel any guest that you don’t feel comfortable with.
This is a lousy guest and the idea that he brings unknown people over to have sex is completely disrespectful even if it isn’t a house rule (add it now.)
This is your house. Get rid of him now.
Thanks but I was aware of that information beforehand but on checking the reviews, it seemed as though he would be entirely different to what is happening. Did I allow this to happen?
It’s a week into a two week booking.
So to get rid of him now what do I do?
Do I need to refund?
Call Air now for advice. They will probably contact him to cancel, and from what we have heard you will have to refund unused nights, or Air will.
It’s worth it to get rid of this douche. No amount of money is worth hosting such a person.
I’d contact the mom at once and tell her what’s going on and how it will effect her profile. Good chance she will do something about it.
Yes I’d thought about that but not sure what good they could do for me at this point?
You say he has been not well behaved since the start of his stay.
Did you speak to him about cleaning up after himself. Not sure what the issue is with not shutting the bathroom door?
Do you have anything in your house rules about only guests who have booked and paid being in the property?
When he brought a guest over on Friday did you remind him that he wasn’t to have guests over?
I don’t think your guests behaviour is acceptable but as hosts, particularly where we share a home, which it sounds like you do, it’s worth reinforcing your house rules when you show a guest around and subsequently if they break the rules and follow it up through Airbnb messaging so there is a record.
You accepted a third party booking and he has been there a couple of weeks without you saying anything about this, so I wouldn’t focus on this point.
I would contact your guest now, remind him that he is not allowed to have guests in your home and ask him to ensure his friend leaves now. I would then contact Airbnb and ask them to cancel the booking as your guest has for the second time invited guests into your home late at night and you feel very uncomfortable.
Thanks… well I had repeatedly asked that he clear up after himself. Regards the bathroom door, he was using the toilet in my home and not shutting the door.
Re the guest on the Friday and Saturday night well they didn’t do anything too wrong themselves, although I had specifically requested to him that he ask if he needs to use the living room as it affects me, then on knowing that I was “in” on that night, he had brought in a friend and then used the living room without asking about either his guest or using the living room.
I haven’t put up publicly on my listing, “Do not bring in any friends.” as I didn’t want to do that but the repeated blanking of my requests and then now this bringing in of an unknown for sex at this point is too much! I’m up late doing this now rather than being asleep.
I messaged airbnb re the situation as no call is possible at this point but I guess I want to be here when he receives notification from airbnb. I still don’t know if he will go… I need to get up early for work in the morning.
Never really had this kind of situation.
In fact the guest has been comfortable enough to say that they had been smoking cannabis at some point previously and I might smell that now in my flat. Ask him to go first thing in the morning?
I mean without hearing anything from airbnb
Hello @GlasgowGent
I am sorry this is happening to you. Leaving the door open while using the toilet is gross.
I am a little confused by you saying a call to Airbnb isn’t possible. Their customer services in the UK are open 24/7. You need to get on the phone to them rather than waiting for them to come back to a message. Ask them to cancel his booking, this I believe will mean he will need to check out by your check out time in the morning. But this will only happen if you call them and get it resolved tonight.
Has the young woman left yet? If not, you may need to knock on his door to reinforce your earlier message asking that she leaves.
If Airbnb cancel his booking, then of course he will need to go (although extremely rarely guests can refuse).
Good luck and let us know what happens.
The woman has left. The check-out time is after I would be due to leave for work at 7.30 AM. The app suggested the lines were closed but is it worth the emergency call to them?
It’s not an emergency but between him staying and not staying I would now rather he not…
I checked and airbnb say that in an emergency at this point you would call local emergency number and then message them to say what happened. I’m going to be out of pocket just for the taxi I’ll need to get to work after dealing with this in the morning. That is equivalent to around a night’s stay in my airbnb !!
Depends how you define the word emergency I guess :)
I would call.
The police? !! Don’t think I can do that…as in I don’t want to…
I will just say mate, it’s time and I’m not having that kind of behaviour consistently in my home in relation to me. Hope you understand and I’m asking you to leave… Then if it’s not working !! I would say:
Let’s avoid calling the police when you smell of cannabis at 7 AM
They say that because they want to discourage calls, and hope you will do just as you did. Not bother them!
I call for any reason I see fit.
I didn’t mention the police. You asked about calling Airbnb. I said yes.
You need to agree with Airbnb to cancel the booking then take it from there.
Personally, I wouldn’t call it an emergency situation. You’re not in danger, right?
You just allowed a guest to do what the hell s/he wants without saying anything, as I understand it. And now you’re pissed off that they crossed some line that you didn’t actually specify…
Mate, you seriously need to grow some big bad hosting balls. The guest should never have been allowed to behave like this in the first place. When he pissed without closing the door? Slam it shut for him with an audible WTF. He’ll get the message. It’s not easy at first but you really really need to firmly establish your territory otherwise guests will walk all over you and you will lose your mind. Guests respect you FAR more if you’re tough. Believe me. Act like an obsequious doormat? They’ll treat you like one.
I offer this advice with sincerity and without judgement. Honestly! I’ve been a doormat myself and learned the hard way.
Hope it works out for you.
Former doormats unite!!!