I’m so upset and I’m not looking for advice. This is just a warning for others.
I accepted a guest for a long-term booking and immediately got a pop-up saying something like “oops there’s no payment method Nisha has 24 hours to book or else she will lose this booking. In the mean time these dates are blocked”. I immediately panicked because she requested to “view” the apt before paying [after I hit the accept buttom]. Whenever people ask to view before-hand I automatically deny them because it’s usually a waste of time. I also pre-approved another person for a similar amount of money and I knew that he would get a message saying the dates are taken.
SO I called Airbnb and I was told “oh well she seems new, she’ll probably book” “don’t worry about canceling”. I felt uneasy, but I went with it. This morning the other pre-approved guest books another room and I receive a notification about it. Just now this girl Nisha writes to me saying she’ll stay at her friend’s place and wait until the request expires.
I flagged her message and I wrote that her account should be flagged. This is so ANNOYING guests shouldn’t be able to hold rooms for any amount of time if they aren’t putting money on the line. There should be a penalty for doing this kind of thing.
I know the bnb person helping was well-meaning, but jeez was that bad advice!