I have a VRBO 1 night guest coming on Saturday and she just texted asking can she cancel and get a refund du to the fires and its not safe. Some background… The listing is a block from my house in Idyllwild California, we just had a big scary fire event and I was evacuated for 5 days and was able to return Sunday. The town is unscathed, everything is open and we need our visitors to come up! This was my response let me know what you think, this is a strict cancellation policy VRBO no refund 30 days
I just saw your text message I want to assure you that it is it safe up here, fire is over 90% contained and miles away, the evacuations were lifted on Sunday. Not only is it safe, the town was unscathed it is green and no burn areas can be seen from town or the cabin. If you insist on cancelling I can try and get it re-rented and if I can re-rent it I will refund you, if I have to rent it cheaper to try and get a last minute booking I would refund you the amount of the new booking. At this late notice it will be difficult to re-rent I think.
Let me know how you would like to proceed