My check in window is until 10pm. My rates are too low for me to lose any sleep. I also have a friendly but verbal dog when it comes to new people and neighbours.
The guest originally wanted to arrive at 8pm no later than 9, then arranged in advance to arrive at 9.30 instead, fair enough. On the day he messaged me at 9.15 pm to tell me he wasn’t going to arrive until 10.15. No apologies whatsoever. He excused himself by saying he couldn’t message as he was driving (he had people in the car so could have actually) and there was loads of traffic getting out of London (no shit Sherlock). When he arrived it transpired one of his friends had been ill and there was a delay leaving London. There’s always a reason! He didn’t say why he did not message me at that point to let me know he would be late. Seems to me he’s got naff all respect for my time. He wasn’t even going to settle his bags in at that point, until I said if he did that in the early hours that might set the dog off again. Thumbs down?