I’ve searched for this topic and I haven’t found any posts on it. I’m wondering if any of you have had to handle a situation like this and, if so, how you did it.
I’m about to replace almost all the furnishings of the living room at Dasher House. Currently there are two recliners in a taupe-y brown color, a sleeper sofa that has a sort of botanical/Jacobean-ish print upholstery in blues and greens on a cream background, and a large area rug with shades of blues, greens, and browns in it. All very comfortable, traditional and grandmother-ish (not surprising, it’s my MIL’s furniture we inherited).
I’m replacing all those pieces with an L-shaped sectional couch in chocolate brown, an armchair in an oatmeal and brown graphic print, an oversize ottoman in the same graphic print as the armchair, and a new area rug in a dark oatmeal and medium mossy green.
This will change the appearance of the living room significantly. And it will change my bed count because I’m getting rid of the queen size sleeper sofa.
I’ve got guests who booked based on the current appearance of the room and bed count who will be staying after the furniture has been switched out, if the changeover happens when I have it planned.
The bed count is not so much of an issue perhaps because I have 3 twin beds, and 4 twin size air mattresses that are not even listed in the bed count. So if anyone objects because I’ve removed the sleeper sofa as an option, then I can accommodate them with the twin beds.
My real concern is that the furniture is going to totally change the appearance and vibe of the living room. Have any of you done any major redecoration while you had people that booked under the previous furniture configuration and appearance? How did you handle telling them about the changes? Did you get any pushback from the guests in terms of wanting to cancel their booking or wanting a refund because the pictures they booked under didn’t match the appearance of the place when they came to stay?
