Well you are really fortunate that your guests came up and told you right away so you could clean it properly. I actually had a younger couple stay over for a week…put BF and GF together for a week in a room you can imagine what happened…and they left my place and they lied to my face, I gave them 3 tries to fess up but they didn’t fill I said I’d report this and they would pay for all. They spilled juice on my mattress…“it will b give when it dries” kid said…smh. but it was clearly blood and alot if it, so it ruined my memory foam mattress, cover, sheets and all. long story short I got the $550 back I had to go to the Resolution Center, there was quite a process. Believe it or not this just happened last week AGAIN! where the guest neglected to tell me about it and literally just left it there, made the bed and everything with bloody sheets who does that?!! I’m resolving it right now in the Resolution Center I guess I’ve just had really bad luck but luck when it comes to blood. thank god my new mattress cover was spared, I was able to get the stain out and my mattress was okay this time. My $130 mattress cover which covered a 2nd mattress cover saved the day.
Both of these guys r under the age of 25 so i longer accept kids under the that age per new house rules, and I made it clear if ANY stain or spill happens to immediatley contact me.
For your situation I just soaked and scrubbed the sheets (white) w detergent w soft bleach then a 3 minute soak in stronger bleach, used warm water, washed everything and all stains gone.
QUESTION: THOUGHTS on if guests deceive you about things, damages like described above, should they pay? I fully expect them to and Airbnb agrees (so far in my experience) what do you all think??